Promotional Gifts & Branded Clothing – MPM2

Archive for the ‘Products’ Category

Are you looking after your customers?

Friday, August 31st, 2012

Blood, sweat and tears is what often goes in to sealing the deal with a first time customer…well perhaps not quite to that extent, but certainly a lot of effort and time. So why do many companies leave that sought after customer left high and dry after the initial order? Maintaining relationships, in my opinion, is the most important element of good customer service and a successful business. Below are my five top tips to maintaining good customer relationships, building on your current customer base to secure further orders.

  1. Listen to your customers. Get to know your customers. Who are they? What is their business all about? What in business interests them? This encourages quality conversations that your customer will appreciate. Nobody wants the hard sell, so build up a rapour and show you are an expert in your field through knowledgeable conversations.
  2. Target your messages. Once you have got to know your customers, you know what catches their eye. Target the products or service you offer to suit them and their target audience to increase the chances of your customer reading your message and engaging with it. Bombarding all your customers with the same standard messages is not inspiring and doesn’t stand out.
  3. Use varied means of communicating. Are your customers’ technology savy, so is email and social media the best? Or, are they a ‘chatter’, so prefer phone calls or in-person meetings? Never use just one form of contact as this gets repetitive and boring. Mix it up but still use a channel that your customer uses and is comfortable with.
  4. Show your appreciation for their business. Use special offers, discounted rates, loyalty schemes or ‘give aways’ to show this. It is the little things in life that make all the difference, so if giving your customer 10% off their next order helps achieve that second order, it is worth it.
  5. Reward recommendation. Even if that recommendation does not turn into a customer, it is a lead you did not have before. Simply telling them how much you appreciate it is good, but why not include them in your next newsletter or tweet about them to tell the world?

 

Christmas will be here before you know it so why not organise gifts to send to your clients to enhance those budding relationships…

Fishing for an Idea?

Monday, August 20th, 2012

Who has been given a promotional item from a company that was creative and imaginative? If you have, you are most likely to have remembered this product and the company who sent it, as opposed to the standard pen you get through the door.

Making products bespoke to you or choosing those that stand out from the crowd is the best way to use promotional merchandise. When business is tough, such as times like these, there is even more reason to come up with marketing ideas and messages that will stick in your customer’s mind. Novelty ideas work well to such as advent calendars, or these fish shaped highlighters. They are different from the norm and add that extra edge needed to embed a marketing message with your clients. Choosing products like these do not come at a high cost nor do you have to order huge quantities. All it takes is a little time to select the most appropriate item, and that is what we are here for.

We are surrounded by products all day long and are always on the look out for new striking items. If you have a theme or marketing message you are currently working towards, and would like some ideas on promotional products, please get in touch with us at MPM2. Let’s get creative!!

Get a Grip on Winter

Tuesday, November 29th, 2011

November is upon us and although the temperatures are still on the mild side…the snow and ice will come soon enough. It is time to be prepared for the snow that seems to bring the whole of Britain to a stand still. It is time to show the snow who is boss!

We can offer these fantastic ice and snow multi grippers for vehicles and footwear. Last year the number of falls due to ice and snow rose by approx 70% on the year before…this is not a joking matter. These innovative products are an economical alternative to snow chains; they are lightweight, flexible and extremely cost effective. The price of safety has never looked so good.

With a wide range of sizes and easy fitting you will not be caught out this year. And they are easily washable so can be re-used for years to come.

Do the sensible thing and get a grip on winter.

For more information please contact us on 01243 604420 or sales@mpm2.co.uk

Christmas Cards

Tuesday, November 1st, 2011

Everything is turning to technology and the World Wide Web but it would be criminal to neglect traditional print. It is a treat to receive something in the post now that isn’t an invoice or junk. Company Christmas cards are a great way of keeping in your customer’s minds over the festive period, but also to show thanks to your customer’s for their support over the previous year. With at least 10p per card going to charity as well, you are also looking after your Corporate Social Responsibility. With regards to your responsibility to being green, you can limit the amount of cards you send out to make it even more special to the customer’s that do receive one.

Bespoke designs and personalised images are available with type fonts inside to suit your brand image. Christmas cards are a lovely way to end the year with a touch of festive spirit.

Time to Think about Diaries and Calendars

Thursday, July 21st, 2011

Summertime must mean time to start thinking about your diaries and calendars for the end of the year. By planning ahead and ordering early you get first pick of all designs and colours on offer. Leaving it to the last minute will only end in tears when everything is out of stock. So although it seems madness considering your promotions for 6 months time…we are only thinking of you.

If you have never considered giving away/selling branded calendars and diaries it is worth giving it a thought. These items are the most cost effective advertising you can purchase. Your customers and end consumers will be using these items for 12 months and with their eye catching colours, large branding areas and a range of sizes your audience reach could expand year on year with the demand generated.

From pocket diaries to A4 detailed organisers, from mini desk calendars to large wall calendars for the whole office to see. The opportunities for 12 months advertising are endless. Castelli and Filofax have released a range of gorgeous bright eye catching colours which hold a brand effectively. Brighten up your promotions and you could be surprised with the results.

Alternatively why not make your very own bespoke calendars with your own pictures. This is a great way of bringing some personality and familiarity to a calendar by also strengthening your brand awareness.

If you would like to discuss the possible ideas for your brand please get in touch; lucy@mpm2.co.uk or 01243 604420, I look forward to hearing from you.