Promotional Gifts & Branded Clothing – MPM2

Archive for the ‘Clothing’ Category

Are you looking after your customers?

Friday, August 31st, 2012

Blood, sweat and tears is what often goes in to sealing the deal with a first time customer…well perhaps not quite to that extent, but certainly a lot of effort and time. So why do many companies leave that sought after customer left high and dry after the initial order? Maintaining relationships, in my opinion, is the most important element of good customer service and a successful business. Below are my five top tips to maintaining good customer relationships, building on your current customer base to secure further orders.

  1. Listen to your customers. Get to know your customers. Who are they? What is their business all about? What in business interests them? This encourages quality conversations that your customer will appreciate. Nobody wants the hard sell, so build up a rapour and show you are an expert in your field through knowledgeable conversations.
  2. Target your messages. Once you have got to know your customers, you know what catches their eye. Target the products or service you offer to suit them and their target audience to increase the chances of your customer reading your message and engaging with it. Bombarding all your customers with the same standard messages is not inspiring and doesn’t stand out.
  3. Use varied means of communicating. Are your customers’ technology savy, so is email and social media the best? Or, are they a ‘chatter’, so prefer phone calls or in-person meetings? Never use just one form of contact as this gets repetitive and boring. Mix it up but still use a channel that your customer uses and is comfortable with.
  4. Show your appreciation for their business. Use special offers, discounted rates, loyalty schemes or ‘give aways’ to show this. It is the little things in life that make all the difference, so if giving your customer 10% off their next order helps achieve that second order, it is worth it.
  5. Reward recommendation. Even if that recommendation does not turn into a customer, it is a lead you did not have before. Simply telling them how much you appreciate it is good, but why not include them in your next newsletter or tweet about them to tell the world?

 

Christmas will be here before you know it so why not organise gifts to send to your clients to enhance those budding relationships…

Are Your Plans SMART?

Wednesday, January 5th, 2011

January 2011, it’s a new year and a fresh start to make some productive business plans. However, planning and forming objectives are pointless and a waste of time if there is no thought behind them. This is where the concept of SMART takes its place. This basic but effective model can help you produce solid and useful plans and objectives to take you through 2011.

 S – Specific: every aspect of your plan should be written with very fine detail so you know exactly what you are aiming for. A good way of checking this is by getting an unbiased person to read them and see if they know exactly what you want to achieve.

M – Measurable: each point in your plan must have a measurable characteristic. Without having anything to measure you cannot see if you are working towards your plan and hitting targets effectively.

A – Achievable: be true to yourself and plan accordingly. Start the New Year as you mean to go on so plan for what you can manage and reach. Aim high of course but not ridiculously so, as it will only reflect on you at the end of the year when you come to review your efforts.

R – Realistic: everything should be in place so that each objective and target can be reached. There is no use making targets when you do not have the relevant people and resources available. These are just dreams and will not become reality.

T – Timely: always include a time frame for achieving each target. This will not only motivate you but it will also help you keep track of your plans. These can always be adjusted as the year goes along but try and be as accurate as you can.

Using these simple steps will ensure that you always form precise business plans. Once your business plan and objectives are finalised you can think clearly about how your marketing and promotional activities will fit in. Make 2011 a good one!

Lucy :)

URGENT NOTICE!!

Tuesday, December 21st, 2010

Clothing is at an all time low with major shortages across many popular styles and colours. Due to the price of cotton increasing and the serious floods across cotton fields abroad the supply is just not there. With cotton taking 3-4 months to process there are very long delays until stocks are back up. Despite this, if you are not tied down to particular styles and colours then grab yourselves a bargain now before prices increase further. However if you do have specific garments in mind then we would advise you to order as quickly as possible after receiving your quote so as not to be disappointed. As soon as stocks are in they are being sold very quickly. So act fast and don’t miss out!

New Line, New Colours, New Prices

Wednesday, October 6th, 2010

It is time to get rid of those light cool summer clothes and update your wardrobe with some warm and waterproof comforts. You need to stock up on your thermals and woolly knits ready for the colder weather to set in.  Keep your look fresh and up to date as your team will not get a second chance at a first impression! Stay professional with smart and tidy uniforms branded to the highest quality in embroidery or print.

 Here at MPM2 we have a wide range of clothing items including a brand new range of garments in great colours including bright lime green, yellow, orange and turquoise, to suit every brand and business plus at fantastic low prices. So even if the weather is dark and miserable outside your team can glow and stand out against the grey backdrop. These items can also be washed at a range of temperatures and still do not affect the shape and quality of the product. All of this gets big thumbs up from us and is worth shouting about.

 If you do not have any branded clothing for your staff then this is a great time of year to think about it. This range is also great for clothing a re-brand campaign or themed event. It is important for everybody in a company to look the same and as a result you will feel more like a unit and work better as a team. Therefore take a minute to look at your team now and see whether the first impressions being portrayed are how you desire them.

 For more information get in touch as we have samples and prices waiting for you to be amazed at.

Don’t miss out on free advertising! Brand your staff!

Wednesday, February 24th, 2010

How important is it that your staff look good?

Customers will get a long lasting impression from what your staff look like. If your business does not portray the correct image you may find your customers or clients not coming back. 

The image given off by staff will speak to current and prospective clients or customers without you realising.  So are you giving off the correct image of your business?

Branded clothing is not only good to unite your staff but it also makes your brand stronger.

Worn at networking events a logo or website on a shirt, blouse or polo can be great for making people aware of who you are and therefore making your company stand out from the crowd and be remembered.

So whether you are a photographer or a mechanic we can help you find the correct uniform and look for your company.